There are many ways to improve customer service in your retail operation, starting with the proper training of customer facing sales staff. However, retailers often overlook the real value that a well-chosen point of sale solution can add to your customer service offering.
Retail ERP software has dramatically evolved in recent years since the classic on-premise software. These options use to be more popular amongst bigger businesses but these days there are options for businesses of all sizes.
If you are a small or medium-sized retailer, you face the choice between investing in an enterprise-grade ERP (Enterprise Resource Planning) solution and implementing small business software. Did you know that you can get an ERP solution that is tailored for small to medium sized businesses?
Retail management is a demanding business. Competing in today’s markets is becoming increasingly difficult for small and medium sized retailers without the marketing budgets and technological advantages of the larger enterprises.
The right Point-of-Sale system or POS is a vital component of your retail business. It not only helps your customers pay for their purchases but can simplify your business operations and provide you with key data to make more informed decisions.
If you are a local builder’s trader, you know how difficult it is to compete with the more established merchants, especially those with a national footprint, multiple locations and franchises as well as a large, diverse customer base.
As the retail landscape changes and becomes more technology-focused, it has become increasingly important for retail businesses to keep on track with the various trends that dictate the trajectory of industry.
Customer demand has become very complex and very challenging. Previously, distributors could base their supply on the basics of simply supplying products and fulfilling a need for certain products but today the landscape is vastly different.
Cloud-based services have become the norm for many businesses around the world. Not only is it a safer option as it mitigates many risks, but it has also become a universal signal that a business has moved on to the next generation of technology.
A changing economy means that businesses are having to focus more on making the most of what they have and to be cost conscious. This has a big effect on not only small purchases but even more so on the big purchases such as expensive machinery and equipment.
Today, more than ever before, consumers and businesses alike are becoming more conscious about the environment and the role they can play to become more environmentally friendly. For example, many restaurants the world over have started using paper or biodegradable drinking straws, while the lik
In many cases, enterprise resource planning (ERP) software forms the basis for a company’s infrastructure and operations. Without it, organisations can quickly fall apart due to their dependency on the system.
If you run a retail business, there is no denying the fact that you are accustomed to a variety of challenges. However, with a high-quality POS system, you can mitigate these challenges and turn them into opportunities for improvement.
The first generation to grow up with uninterrupted access to technology and information are the Millennials. Millennials are perceived as a tough market to understand which often translates into the workplace.
The retail industry, the world over, is a tough vertical that often needs refinement in terms of management due to the fast-paced change that occurs within short periods of time. Very often, the success of a retail outlet lies in the capabilities of the management team.
Enterprise Resource Planning helps businesses make better decisions, improves productivity, mitigates various risks, and assists in reducing costs. Not every small business has an implemented, water-tight ERP strategy though.
With the festive season in full-swing, retail businesses are looking for various ways in which to win over their most complicated shoppers. From the big spenders to budget-conscious, it is important to cater to all shopping styles.
When it comes to managing and running a business, it’s tough for decision makers to ignore the various buzzwords that become part of our everyday vocabulary. From Y2K and cryptocurrency to digital transformation, trends come and go.
ERP, or enterprise resource planning, is a smart solution for small to medium businesses that are looking to improve their internal processes, perfect their time management, increase output, and maximise available resources.
Did you know that, for many businesses, festive season sales account for up to 30 percent of annual sales? In South Africa, in a volatile economic climate, this statistic means a significant portion of income comes from two months’ of the year.
From the technology on your phone to completing a transaction via internet banking, cloud computing is a major part of our everyday lives, and is quickly becoming the norm as more businesses transition to cloud-based computing in an effort to streamline business processes, save valuable time, and
Are you looking to become a reseller of a product or service? The reseller dropship business model is not only affordable, but also it is the ideal model for entrepreneurs who are looking to branch out in the retail space.
When it comes to best business practice, it’s difficult to escape the importance of an ERP solution, especially considering its various benefits. If you’re looking at improving your approach to your existing ERP solution, take a look at these ERP trends worth your attention.
There is no denying the fact that, whether you’re opening your first retail store or are a seasoned store owner, a reliable and integrated POS system is a life changing tool. Oftentimes, a POS solution can mean success or failure for a retail business.
If there ever was a perfect example of a business with a large surplus of stock, it would be a tyre dealership. While all businesses can benefit from regular and accurate stock management, the perks of stock management and efficient inventory checks benefit tyre dealerships most.
For software resellers, the secret to success lies in the collective power of two companies – the reseller itself, and the organisation. A strong combination of expertise, engagement, and management results in almost guaranteed success.
When it comes to an organisation’s success, a selection of reliable business solutions make up a business leader’s toolkit. One of these essential business solutions is quality payroll software that can assist HR practitioners streamline various tasks.
Running your own business can often mean a monotonous list of things to do and people to call. We’ll admit that this can be tough, and can often result in business owners losing sight of the bigger picture.
When it comes to DIY, everyone is an expert, and when it comes to shopping for home improvement supplies, many customers believe that a simple product description is not good enough; they need a more tangible way in which to weigh up the necessary supplies.
Unsolicited client feedback is never easy to stomach, especially if it’s made public. However, if you can properly manage client criticism – in whatever form – the chances are high that unsatisfied customers will give you a second chance and possibly recommend your business.