Dunlop Tyres chooses IQ Retail for effective and accurate invoicing purposes
Dunlop, one of the most iconic and recognizable tyre brands in the world has been around for over 120 years. Dunlop has a proud history of developing quality products, setting new motorsport milestones, and pioneering ground-breaking innovations in vehicle safety and performance.
Dunlop has been a long-standing IQ Retail customer and have been using IQ's software for over 10 years. Mona Fallie, Manager at Dunlop Strand said, “Under the Dunlop franchise there's 16 branches. At our branch in Strand there are 6 employees working for us. We have been on IQ2000, a legacy solution of IQ, since the start of the business and upgraded to IQ Business in June 2017. The system upgrade to IQ Business was done by the Dunlop Franchise Head Office, as the group has a corporate agreement with IQ Retail.”
IQ Business is a fully integrated global solution that gives you an edge in the global market, with up-to-date forex re-valuations in accounts payable and receivable, while the customized reporting functionality gives you continual access and control.
The IQ Retail Business Partner, Clarence Baatjies from Simple Retail Solutions, said “Dunlop Strand is part of the Dunlop Zone group – this group makes a point of empowering women by employing more females in their businesses and this is very unique and remarkable as their knowledge is just as good as any male in the tyre and fitment industry. It's very refreshing to be able to work with such an inspiring group.” Further Clarence added, “The transition from IQ2000 to IQ Business was a smooth process. IQ Business has been very effective and has helped to improve customer service levels.”
Mona Fallie added, “Dunlop required a solution that had an effective invoicing system - IQ Retail's solutions are simple and straight forward which is the best part of using IQ. Often you find complicated systems that is too cumbersome to use. There's nothing difficult or complicated to understand about the system or working on it - it's easy to use. We opted for IQ Retail as it is user friendly and mainly for invoice purposes which is working really well for our business.”
Gains & Benefits of IQ Business that Dunlop enjoys:
- Reports could for example allow a user to pull up a quote for a certain tyre brand as well as related services such as wheel balancing.
- Can group certain tyre sizes together enabling a user to provide a cost for the client of all brands of a certain size.
- Can view and select different stock prices per stock item.
- Save each customers data, and recall information based on registration number, cell phone number or name.
- View sales and purchase history per item, per department, per group for any day, month or year.
Mona's testimonial of IQ Retail reads as follows: “The IQ Retail is an easy and quick service, with no problems, it's straight forward. I would recommend IQ Retail to all tyre and fitment companies because it works great for us.”
Dunlop Tyres South Africa offers top-quality tyres throughout the country for a full spectrum of motoring applications. Pioneering ground-breaking innovations in vehicle safety and performance. Dunlop Tyres are designed to meet or exceed the stringent performance and safety standards of the world's most demanding international certification bodies.